Privacy Policy

Northern Lotto ("we", "us", or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website northernlotto.com (the "Site") and use our services as a licensed lottery operator in Canada.

By accessing or using our Site, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

1. Information We Collect

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device ("personal information"). In particular, we have collected the following categories of personal information from consumers within the last twelve (12) months:

1.1 Personal Identification Information

As a regulated lottery operator, we are required by law to verify the identity and age of our players. We collect:

• Full legal name.
• Date of birth (to verify you are 19+).
• Residential address and mailing address.
• Email address and telephone number.
• Government-issued identification numbers (e.g., driver's license or passport number) for identity verification purposes upon high-value wins.

1.2 Financial Information

To process ticket purchases and prize payouts, we collect financial information, including:

• Credit card or debit card details (processed securely via PCI-DSS compliant payment gateways).
• Bank account information (for direct deposit of winnings).
• Transaction history on our platform.

1.3 Technical and Usage Data

When you visit our Site, we automatically collect certain information about your device and usage, including:

• IP address and geolocation data (to ensure you are located within an eligible Canadian jurisdiction).
• Browser type, operating system, and screen resolution.
• Pages visited, time spent on pages, and clickstream data.
• Device identifiers and crash data.

2. How We Use Your Information

We use the collected information for various business purposes, including but not limited to:

2.1 Service Provision

• To register and maintain your player account.
• To process lottery ticket purchases and validate entries.
• To facilitate the payment of prizes and winnings.
• To provide customer support and respond to your inquiries.

2.2 Legal and Regulatory Compliance

As a licensed operator, we must adhere to strict regulations. We use your data to:

• Verify your age and identity to prevent underage gambling.
• Detect and prevent fraud, money laundering, and other illegal activities.
• Comply with reporting obligations to provincial gaming authorities and FINTRAC.
• Enforce our Terms and Conditions and Responsible Gaming policies.

2.3 Marketing and Communications

With your consent, we may use your information to:

• Send you newsletters, promotional offers, and updates about new games or jackpots.
• Notify you of large jackpots or special draws.
• You may opt-out of marketing communications at any time via your account settings.

3. Disclosure of Your Information

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers.

However, we may disclose your personal information in the following situations:

3.1 Service Providers

We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services (such as payment processing, ID verification, and data analytics), or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

3.2 Legal Requirements

We will disclose your Personal Data where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Service.

3.3 Business Transfers

If Northern Lotto is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

4. Data Security

The security of your data is important to us. We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

• All financial transactions are encrypted using SSL (Secure Socket Layer) technology.
• We do not store complete credit card numbers on our servers; we use tokenization provided by our payment processors.
• Access to personal data is restricted to authorized employees who need the information to perform their job duties.

However, please be aware that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

5. Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Inactive accounts may be retained for a period of up to seven (7) years in accordance with financial auditing and anti-money laundering regulations.

6. Your Rights

Under Canadian privacy laws (PIPEDA) and applicable provincial legislation, you have certain rights regarding your personal information:

• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate.
• Right to Withdraw Consent: Where we rely on your consent to process your data, you have the right to withdraw that consent at any time.
• Right to Complaint: You have the right to lodge a complaint with the Privacy Commissioner of Canada or your provincial privacy authority.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

We use the following types of cookies:

• Essential Cookies: Required for the operation of the website (e.g., logging in, purchasing tickets).
• Analytics Cookies: Help us understand how visitors interact with the website.
• Functionality Cookies: Allow us to remember choices you make (such as your user name or language).

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

8. Children's Privacy

Our Service does not address anyone under the age of 19 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 19. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact our Privacy Officer:

Northern Lotto Inc.
Attn: Privacy Officer
123 Lottery Way, Suite 400
Toronto, ON, M5V 2T6
Canada

Email: [email protected]
Phone: 1-800-555-0199